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What will happen if an integration is not properly configured in IT Glue?

  1. You may see outdated or missing data.

  2. The integration will reset automatically.

  3. Data will sync accurately after a delay.

  4. No integration will be established.

The correct answer is: You may see outdated or missing data.

If an integration is not properly configured in IT Glue, it leads to the possibility of encountering outdated or missing data. This is a key concern because IT Glue relies on accurate and timely data synchronization from various integrations, such as those with other applications or tools used by the organization. When the configuration is incorrect, the system cannot effectively pull or push data as intended, resulting in potential discrepancies in the information available to users. A well-configured integration ensures that the data remains current and complete, facilitating smooth operations and accurate documentation practices. Therefore, when integrations are incorrectly set up, the most significant consequence is the likelihood of having data that does not reflect the most recent changes or may even be non-existent, affecting the efficiency and reliability of the IT Glue platform.